Updated 5 May 2022

In accordance with the  government mandate for the COVID-19 vaccination in our industry and Avivo’s commitment to health and safety of all colleagues and customers, Avivo requires all colleagues to receive the COVID-19 vaccination to maintain employment with Avivo. This includes the first, second and third (booster) dose of the vaccine.

The mandate does not apply to customers unless you are employed or are engaged in some work for Avivo.

You can find more information about from the Department of Health for people with disability about COVID-19 vaccines here.

More information about the vaccine rollout for disability service providers can be found here.

Avivo is continuously monitoring Government guidelines to ensure that our community is informed, safe, and compliant. We have systems in place to ensure:

  • All employees are providing evidence of vaccination status.
  • Personal Protective Equipment is sourced, stored appropriately and distributed to employees.
  • Rapid Antigen Tests are provided to employees where necessary (for example, when supporting particularly vulnerable customers).
  • Regular meetings of our specific ‘pandemic working group’ to continuously improve, respond to the needs of our community.
  • Guidelines are readily available to employees to support their decision making.
  • Office use is kept to a minimum, with desk-based colleagues predominantly working from home.

We need your cooperation in these areas:

  • If you feel unwell with flu-like symptoms, please inform your support team or Coordinator. From there, we will work out the best way to support you.
  • If you have any concerns around your services, please contact your support team or Coordinator.
  • If you have any concerns about your health, please speak to a doctor.
  • Your coordinator will be in touch to help you with your personal emergency planning, in the event that you or your team contract the virus. This exercise is aimed at providing you and us with the confidence that there are people and plans that can be called upon when we need them.

Minimising the risk of exposure:

Many of our customers have decided to decrease their risk by decreasing the number of people who visit them. We are happy to discuss this with you.

Here are some options we can help you with, if you’d like to be out in the community less:

  • Doing your shopping for you.
  • Supporting you to set up online shopping.
  • Connecting you to community groups who will shop for you.
  • Supporting you to get your medications home delivered or collecting them for you.

Supports in and around your home:

When you and your support worker are both well, the most important thing is to practice good personal and hand hygiene. Your support worker is required to wear a mask when supporting you indoors, and will maintain physical distancing where possible. If you have flu-like symptoms, contact your GP as soon as possible. If your support worker has flu-like symptoms, they will not come to work and we will work with you to find someone else to provide your support.

Rest assured that we are committed to safeguarding the health and well-being of our customers, employees and the entire community.

Avivo is following advice from:

What is coronavirus (COVID-19)?

COVID-19 is a type of coronavirus that affects the respiratory system. Most people get a mild infection while others may get a severe infection, causing hospitalisation. People of all ages can be infected. However, those with underlying health conditions such as diabetes, heart and respiratory conditions are more susceptible to developing a more severe form of the virus.

What are the symptoms of coronavirus (COVID-19)?

Symptoms can range from mild illness to pneumonia. Those affected may experience:

  • Fever
  • Flu-like symptoms such as coughing, sore throat and headaches
  • Difficulty breathing

How can I prevent the spread of coronavirus (COVID-19)?

Good hand hygiene is the best defense against most viruses. You should:

  • Wash your hands for at least 40-60 seconds with soap and water, before and after eating, and after going to the toilet.
  • View the Handwashing Guide by the WHO here to learn how to wash your hands thoroughly
  • Wear a mask

In addition, when you cough or sneeze:

  • Sneeze into the inside of your elbows (not your hands) whilst leaning downwards
  • If the above is not possible, cover your sneeze or cough with a tissue, then dispose of the tissue and use alcohol-based hand sanitiser
  • And if unwell, avoid contact with others (stay more than 1.5 metres from people)

Other prevention measures:

  • Disinfect door handles, taps and switches with alcohol wipes regularly
  • Use elbows or knuckles to press lift buttons, etc.

We have recommended to all Avivo employees that they follow the prevention measures above to prevent the spread of the virus.

We will continue to watch and monitor the developments with the virus.

Thank you for your cooperation.

For the latest advice, information and resources, go to www.health.gov.au