The Experts by Experience network consists of Avivo customers and carers of customers.
We connect with our experts by asking for their opinions and involvement. For instance, they might help us by reading documents and providing feedback. They may also assist with surveys, interviews or delivering presentations.
We recognised the need to involve customers and carers at multiple levels within the organisation. And so, at the start of 2019, we formed a new group from within the network called the Experts by Experience Core Team.
This peer-led group of customers and carers meet regularly to provide support and advocacy for people using services, as well as offer advice to the organisation to help us do things better.
The glue that holds the entire Experts by Experience network together is passion. These folks are as passionate about Avivo as we are.