Understanding NDIS agency-managed plans

What does agency-managed mean?

The NDIA pays NDIS-registered providers directly using your plan funding, so there’s no need to manage invoices, receipts, or reimbursements yourself. 

This option offers a secure, structured way to manage your supports with less admin. 

You’ll also have peace of mind knowing that only registered NDIS providers can deliver services under this option, ensuring they meet the NDIA’s quality and safety standards. 

Do I still have choice and control?

Yes. Whether your plan is self-managed, plan-managed, or agency-managed, you still have the power to: 

• Choose from any NDIS registered providers – or a mix of them – to deliver your services. 

• Decide how and when support is provided 

• Make sure your supports work for you and fit your needs and goals 

Is agency-managed right for you?

Agency-managed is ideal if you: 

• Prefer a hands-off approach to managing support 

• Want a trusted registered provider to manage the administration of your NDIS 

• Like the option of using multiple registered providers without managing the payments yourself  

If you’d rather have a more hands-on approach, you can plan-manage or self-manage.

What does agency-managed cost?

There’s no additional cost to be agency-managed. Like all NDIS-registered providers, we charge in line with the NDIS pricing arrangements and price limits. 

The NDIS sets the maximum amount providers can charge for each type of support, and we charge at that capped rate. 

We’re here to make life easier 

You deserve support that fits your life , without the burden of managing it all yourself. 

Get in touch1300 428 486