Paying your invoice is quick and easy. Please have your invoice handy before you begin and double-check the details. We have five available payment options.
| Credit/debit card | EFT (Electronic funds transfer) | BPAY | Phone (Ccedit/debit card) | Direct debit arrangement |
|---|---|---|---|---|
| Pay securely online using your credit or debit card. | BSB: 066-000 Account: 1730 2944 Reference: Please enter your invoice reference number | Biller Code: 2642 Reference: Your unique BPAY reference number (from your invoice) | Call our Credit Controller direct. | Would you like us to debit future payments directly? |
| Pay online now | Direct | Request a Direct Debit |

Make life a little simpler (and greener!) by choosing to receive your invoices by email instead of post.
With paperless billing you’ll:
Switching is easy, just let us know you’d like to go paperless by providing First and last name, customer number, phone and email details
If you think there’s been an error with your payment, please let us know within seven days of the payment date.

Invoices are issued every two weeks for the services you receive.
You can pay your invoice in several ways:
To arrange a Direct Debit, please contact our Accounts Team on (08) 9204 7815 or complete this form. We’ll provide the form and guide you through the setup.
If you have any questions about your invoice, please call our Accounts Team on (08) 9204 7815 or email accountsreceivable@avivo.org.au.
You can request a copy of your tax invoice by contacting our Accounts Team at accountsreceivable@avivo.org.au or calling (08) 9204 7815
If you’d like to discuss a payment arrangement, please call our Credit Controller on (08) 9204 7815.
Yes, you will. Even if you’ve set up direct debit, Avivo will still send you an invoice so you can see exactly what services you received, the cost of those services, and the date payment will be taken. The invoice is your record for NDIS, Home Care Package, or personal reference, and helps you keep track of your funding and spending.
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