Contact us
Refer us
Work with us
Customer portal
Resource hub
Blog
Pay your invoiceCustomer involvement at Avivo
A strong voice for the people we support
At Avivo, we believe the best services are shaped by the people who use them. Our Customer Advisory Body is made up of people we support who bring their lived experience, knowledge, and passion to the table.
What does customer involvement look like at Avivo
At Avivo, customer engagement means more than consultation – it’s a culture of collaboration and inclusion. We involve the people impacted by a policy, service, or decision in its development and implementation. It’s about creating mutually beneficial interactions where people feel heard, respected, and recognised for their unique contribution.
We believe this kind of engagement leads to better services, stronger relationships, and outcomes that reflect what people want and need.
Feedback isn’t gathered and filed away. It’s used to make decisions, challenge assumptions, and guide action.
Avivo’s council
The Avivo Council is a group of customers and colleagues who come together with the Executive Team to help steer Avivo’s direction.
We connect to discuss our strategic goals, our service delivery and what is happening at Avivo.
By getting involved, you can:
- Influence the organisation’s decision making and direction
- Have a direct audience with Avivo’s Executive team
- Connect with other Avivo customers and colleagues
Want to get involved?
If you’re interested in joining Avivo’s Council or being part of other customer engagement opportunities at Avivo, we’d love to hear from you.
How it works
Pricelist
Funding options
How to apply
How to apply
